Privacy Policy

Globe Travel Collections
Website: https://gtcollections.com
Last updated: 13 October 2026

1. Introduction

At Globe Travel Collections, we respect your privacy and are committed to protecting the personal information you share with us.

We understand that planning a journey involves trust. Whether you are making an initial enquiry, requesting a private itinerary or arranging international travel, we handle your information with care, discretion and professionalism.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact our team or use our travel services.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.

2. Information We Collect

Depending on your enquiry or travel arrangements, we may collect the following information:

  • Personal details: Full name, email address, telephone number, residential address and preferred contact method.

  • Travel preferences: Destinations, travel dates, accommodation preferences, special requests and itinerary requirements.

  • Travel documentation: Passport details, nationality, date of birth, visa information and other documentation required to arrange international travel.

  • Booking information: Flight reservations, accommodation arrangements, private transfers, tours and other travel services.

  • Payment information: Billing details, transaction records and payment confirmations.

  • Website information: IP address, browser type, device information, cookies and website usage data.

We only request personal information that is reasonably necessary for our services or otherwise permitted by law.

3. How We Use Your Information

We collect and use personal information to:

  • Respond to enquiries and provide personalised travel advice.

  • Prepare quotations, proposals and private travel itineraries.

  • Arrange and manage flights, accommodation, transfers, tours and other travel services.

  • Communicate booking confirmations, travel updates and important information.

  • Coordinate arrangements with airlines, hotels, destination management companies and other travel partners.

  • Process payments and maintain financial and booking records.

  • Assist with travel documentation, visa enquiries and special travel requirements.

  • Improve our website, customer service and travel offerings.

  • Meet our legal, regulatory and administrative obligations.

We may also send information about our travel collections, special journeys or services where you have consented or where otherwise permitted by law. You may opt out of marketing communications at any time.

4. Sharing Information with Travel Partners

To arrange and deliver your travel services, we may need to share relevant personal information with trusted third parties, including:

  • Airlines and airline reservation systems.

  • Hotels, resorts and accommodation providers.

  • Tour operators, local guides and destination management companies.

  • Private transport and transfer providers.

  • Travel insurance providers, where applicable.

  • Visa processing services and relevant government authorities.

  • Payment processors and other professional service providers.

We share information only where reasonably necessary to provide the requested services, manage our business or comply with applicable laws.

Some travel partners operate outside Australia. As international travel arrangements frequently involve overseas suppliers, your information may be transferred to and processed in countries relevant to your itinerary.

Privacy protections in those countries may differ from Australian requirements. We take reasonable steps to protect personal information when working with overseas service providers, as required by applicable law.

5. Passport and Travel Documentation

For international travel arrangements, we may request passport information, visa details and other relevant documentation.

This information is used to facilitate reservations, verify travel requirements and assist with arrangements requested by you.

We encourage clients to provide sensitive documents through appropriate communication channels and to avoid sharing unnecessary personal information.

6. Payments and Financial Information

Payments for travel services may be processed through third-party payment providers or other authorised payment arrangements.

We take reasonable precautions when handling payment-related information and use payment services appropriate to our business operations.

Third-party payment providers may collect and process information under their own privacy policies.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, improve browsing performance and understand how visitors interact with our content.

Cookies may collect information such as browser type, device details, pages visited and general website usage.

You can manage or disable cookies through your browser settings. Some website functions may not operate as intended if certain cookies are disabled.

Where required, we will seek your consent before using non-essential cookies.

8. Third-Party Websites and Embedded Content

Our website may contain links to external websites or embedded content, including photographs, videos, maps and travel-related information.

These external services may collect information or use cookies in accordance with their own privacy policies.

Globe Travel Collections is not responsible for the privacy practices of independently operated third-party websites. We encourage visitors to review their privacy policies before providing personal information.

9. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, interference, loss, modification or disclosure.

Access to personal information is limited to authorised personnel and service providers who require it for legitimate business purposes.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, manage travel arrangements, maintain business records and meet applicable legal obligations.

When personal information is no longer required, we take reasonable steps to securely delete or de-identify it, unless retention is required or permitted by law.

11. Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or outdated.

We will respond to requests in accordance with applicable privacy laws.

In certain circumstances, we may need to verify your identity before processing a request.

12. Privacy Concerns and Complaints

If you have any questions or concerns about how we handle personal information, please contact us using the details below.

We will review privacy-related enquiries and complaints and endeavour to respond within a reasonable timeframe.

If you are dissatisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website operations, legal requirements or privacy practices.

The latest version will be published on this page with the date of the most recent update.

14. Contact Us

For questions about this Privacy Policy or requests relating to your personal information, please contact:

Globe Travel Collections
Website: https://gtcollections.com
Email: enquiry@gtcollections.com
Phone: +61 400 061 382
Australia